T-Tech Digital Media Ltd
We are a small company in the UK developing an application for the insulation industry, which involves scanning hundreds of documents, extracting data, and then uploading this data to our PHP / SQL web based database application.
We looked at various solutions in depth, before deciding that EzData looked like the way to go for this project. We made an initial contact with EzData, and we were both surprised and pleased with the response, they appeared to be a company who wanted to work with us, and were willing to offer the support we needed to get this project off the ground. Over the past few months the EzData support team have provided us with assistance on all our development and interface questions, and have really 'gone that extra mile' to research solutions to our questions, and provide us with quality information.
I am pleased that we decided to go with EzData as our solution, as nowadays it is so hard to find a company willing to provide this level of support for a software product.
Andy Torkington. Senior Software Engineer
T-Tech Digital Media ltd.
Solutions International Ltd
We have been a customer of Creative ICR and using EzData since
2005. As a small-scale consultancy firm in direct marketing, we
a cost effective solution where data acquisition process is simplified.
I am quite confident to say that EzData provided us with both.
CreativeICR offered us free upgrades and excellent customer service.
were in for a pleasant surprise when I communicated a certain requirement
of ours to CreativeICR and it was implemented in the very next
release! As a consumer, I like a vendor who actually listens to
In a world full of buggy software, EzData has never let us down
for nearly two years of usage.
When we started using EzData we
with one part-time operator. Now, after nearly two years, with
increased workload, we still have only one full-time operator.
That is a simple
example of high-productivity. Keep up the good work. Nice to have
a partner like you.
Supun Perera (BSc Hons. In Computer Science, Colombo)
Direct Solutions International (Pvt) Ltd
Colombo, Sri Lanka
Riverside County Flood
Control and Water Conservation District
EZDATAPRO32 has proven itself to be a very helpful product at
a reasonable price. Using this program, I have created various
professional looking forms for our NPDES training and public
education programs, and using the scanning and recognition features,
we are now able to more efficiently track and monitor information,
and will be able to save countless hours compared to manually
entering the data. Further, CreativeICR’s Product Support
has been exceptional. All of my calls and/or e-mails have been
promptly answered by friendly staff that are very knowledgeable
and able to fully respond to both basic and technical questions.
They have been truly concerned with ensuring my experience with
their product is first class, and have even considered incorporation
of a few of my new/enhanced feature requests. Thank you Jeff
Claudio M. Padres, P.E.
Riverside County Flood Control and Water
Sir Charles Gairdner Hospital
Our department has hundreds of patients every
year that we wish to collect data from. We use this data to improve
patient care and management.
We have just purchased EzData and created a simple form to collect
patient diagnostic information. The software is simple to use, with
a high degree of accuracy for recognising check-boxes (our main use).
Our next phase is to create a large 8 page questionnaire to capture
more complex data and integrate it into a database.
The support provided by Jeff has been outstanding. It is rare to
obtain such comprehensive and timely support these days.
Overall, this software provides good value for money with outstanding
Dr Mark Schutze
Department of Pain Management
Sir Charles Gairdner Hospital
Surgery Physician Assistant
We have used the EZ data product at our medical institution for
obtaining patient information for over a year and find their product
user friendly for both patients and staff. Since our first interaction,
our experience with Creative ICR has been nothing less
They are always available for timely support and have worked closely
with us to create a solution that is right for us. Creative ICR
demonstrates a level of quality service uncommon in the market.
Cardiothoracic Surgery Physician Assistant
Director of Quality Assurance in the Divison of Cardiothoracic
New York, NY
Thanks for all this. I have to say that your support
is great, it's the best I've encountered in 25 years in the
business! - every bit as good as the testimonials
on your web site. I appreciate that I'm a small customer at
present, but I'm looking forward to doing significant business
with big customers using your software as a key component.
Joseph Health System
We chose EZData to assist our sleep center with collecting quality,
environment of care and patient satisfaction data. After creating
the appropriate forms and calibrating an off-the-shelf All-In-One
machine's scanner, we have seen a 50% reduction in the time it
takes to collect and aggregate our data. We use the databases to
export to Excel where we are able to create complex graphs and
calculations on the data. We are extremely pleased with the quality
of this product, its performance and its cost of ownership. Thanks
for a great solution.
Saint Joseph Health System
Telecommunications Cooperative, Inc.
The last time we did a real customer survey was several years
ago. Back then, it took a dedicated person two months to process
the results…not very efficient. That is the reason one
hasn’t been done in a long time.
Using the EzData product was a dream. In just a few hours we
were able to come up with a survey form that we direct mailed
to our subscribers with their monthly bill. We got a ton of them
back, and were able to process them immediately with very little
effort. Management was delighted to be able to look at the results
in real-time as they came in. At the end of the campaign, we
were able to produce the data we needed to plan for the coming
year and having the data in an Access database made it very easy
to produce the charts and graphs that Management loves so much!
I must say that the user experience was greatly enhanced by
the quick response and technical expertise of Jeff Carlson. He
patiently answered all of my questions, and helped us to get
the software configured for our application. It is nice to be
able to consistently get the support of a knowledgeable person
in such a timely manner. Thank you so much, Jeff, for making
this project (and more to come) a success.
Interstate Telecommunications Coop, Inc.
O. Smith Creations
Your product is simply amazing. I downloaded
demos of some of the more well known ocr/icr software programs
and none of even came close to your product. On my first try
I got excellent results while other programs where asking me to
something more complicated than what they advertised. I was so
impressed I bought your product after my first demo try. Thanks!
O. Smith Creations
We currently enter around 30,000 line entries
into a spreadsheet a month. EzData ICR has reduced the amount
of time to enter our data from 2 weeks to less than a day. Their
staff answered our questions and got us quickly setup and rolling.
The program is easy to use and easy to understand.
Mfg Eng Supervisor
Tender Love & Care
What can I say? I have been using EzData for over 3 months now
and it has cut the work load of my school by half from student
applications to tests and quizzes. Price/Performance? I've looked
all over the net for ICR software that would be easy to implement,
work as described and priced in my budget range. Ezdata and Jeff
came through for me.
Did I mention the great support? I commented on a feature that would be
useful to not only my company but other potential customers and it was
incorporated in the next version and ready for download the next day.
Atlanta Tender Love & Care
Department of Fish & Wildlife
We have just started using EZData to collect
survey data from our field operations.
Our field staff collects in excess of 100,000 lines of data each
year on a variety of surveys. The majority of these data must be
analyzed in the same week they are collected.
In the recent past we have been relying on PDA’s for data
collection, but our efforts were confounded by hardware failure
due to the outdoor work environment. Using EZData we have solved
Form set up is intuitive and processing isn’t as finicky
as the skeptics in our staff suggest. I expect to achieve the
same timesavings over data entry in less than two weeks, about
half the time it took with PDA’a.
Finally, I have found customer support to be superior. Responses
were fast, personal and always on point. I even requested a modification
to the program, which, to my surprise was included in a beta
made available to me in two weeks of my request. This
is a better response than my own IT Division gives me.
Darcy A. Wildermuth
Region 4, Marine Resources
Washington Department of Fish & Wildlife
Vacation Express is a travel company that flies
from the Southeastern United States to various destinations in the
Caribbean. On each of our return flights we pass out comment cards
to our passengers and ask them to rate their destination, accommodations,
transportation, and general value for their money as well as providing
some basic demographic information. The problem we ran across was
that with five to ten thousand completed comment cards arriving in
our office each month no one could read and tally up all of the information.
To capture this data we went looking for software incorporating handwriting
recognition and optical mark recognition (OMR). While many companies
offered software that did one or the other only, the number of products
that do both is small. Of the products that did provide both forms
of recognition, most cost too much money and required new hardware
that we could not afford. That is when we found Creative ICR and
their EzData product. EzData worked on our existing computers and
worked with our TWAIN complaint scanner. EzData comes with software
to design, scan, validate, and extract the data. The information
is stored in an Access compatible database so it was easy to work
with using familiar Microsoft Office products.
When we approached Creative ICR about modifying the program
to better suit our needs he accepted the challenge. I like to
think we had a hand in shaping the direction that the software
took since many of our suggestions and comments became part of
successive releases. The few times we found inconstancies or
errors he was quick to supply a point release correcting the
problems, sometimes overnight. Creative ICR's responses to our
issues and requests were prompt and courteous.
Accuracy of the optical mark recognition engine is excellent,
allowing easy acquisition of demographic data. To date we have
processed over 150,000 forms using EzData. Handwriting recognition
is still not where we would like it to be but that is due to
the state of recognition technology today. I believe Creative
ICR's product does as well as any product on the market and better
than anything at a comparable price. We rate value as cost versus
return and on that scale EzData rates as an excellent product.
I. T. Operations Manager
A part of MyTravel group
Atlanta, Georgia, USA
A quick note to tell how much I like EZData.
It works quite well for me. Intuitive form creation. Accurate recognition.
I'm just a ICR form rookie but what more could I ask for?
My first "real" form is a mileage log form on 3x5 cards
to track personal versus business use of the car. Next I'm going
to try a Task/project input form for my low-tech, hipster pda (www.hipsterpda.com).
After that I'll try the first of several structural design input
(The real reason for purchasing EzData.
Thanks for the fine product,
CyberDental Design Solutions
EzData has helped streamlined gathering medical
data/survey collection. From a research standpoint of view this
software provides the tools above and beyond what anyone could
have imagined to streamline data collection and analysis. And best
of all is the great support team behind the software!
CyberDental Design Solutions
"Searching for a good ICR/OCR solution
for time card data entry was a long process. We identified and
several solutions and found that their ability correctly deal with
simple form based ICR forms was lacking. Solutions that are advertised
the handling of ICR forms were prohibitively expensive.
We came across the web site for Creative ICR and began reading about their
solution. We pulled down the demo version, it installed very easily and
we began using it with success within an hour.
I was sure that the Creative ICR EzData solution was going to do the job
for us, but I did have a few questions about its use. I contacted Creative
ICR with a simple question and I received an immediate, informative and
friendly response to my questions. That was more than I expected, but when
asking about how I could setup further business process automation using
their command line options (that I was so pleased to see supported), they
asked how I was going to use the product. They worked with me and gave
me many useful idea's as well as ADDING A FEATURE for us that would make
the product more useful to us and others.
In my twenty years in the computer industry have never worked with
a software vendor that was so helpful and responsive. Our hats
are off to the Creative
ICR team for their responsiveness and a wonderful product."
Greg, ORI Services
Visual Images Photography
Visual Images Photography serves the Las Vegas
community by providing school and league sports/activities photography
programs, doing portrait photography, and filling other custom
photographic needs. In this business it is necessary to establish
a customer database and automated work plans to assist in serving
these needs quickly and reliably. Literally thousands of individual,
group and team shots are involved on relatively short schedule.
The individuals order the products via order forms inscribed on
envelopes; the envelopes are then used to deliver the product.
Creating a database involves transcribing information from the
envelope forms onto a spread sheet; a labor intensive and error-prone
process. For this reason we turned to Creative ICR for a solution.
Their EzData product provides a quick accurate way of scanning
information into a database with minimum human intervention. EzData
comes with software to design, scan, validate, and extract the
data and store it in an Access compatible database for use with
Microsoft Office products.
To date we have processed many thousands of forms using EzData.
If the form is filled out properly, the results are exceptional.
If little care is spent filling out the form it takes some human
judgment to correct the errors. Even in the latter case (which
is unfortunately not a rarity) EzData is still provides much
improvement over the manual approach since it also creates the
data base. We believe that the process represents the high end
of character recognition technology and is certainly marketed
at a comfortable price. The Creative ICR staff has responded
on several occasions to assist us in use of the product and even
responding to special requests for file transformations. All-in
all we are quite satisfied with EzData and will strongly recommend
them in the future.
Kevin Riley, Owner
Visual Images Photography
Las Vegas, Nevada
EZDATA combined both customer service and technical
ability to meet our needs to administer practice tests for our test
prep clientele. We can now collect and display important data that
can be used to enhance services to our clients.
Inc. Bethesda, Maryland
Golf Group LLC
EZData has allowed our organization to grow much faster than
we previously thought possible. By using their software, we were
able to design a custom golf scorecard to track the scores and
statistics of our players. This has helped us to eliminate hundreds
of hours of labor and expand to new markets quickly without fear
of having to hire additional staff. The folks behind EZData have
also been amazing in their response to our questions and requests
for modifications. We recommend this product without any hesitation!
Kevin M. Balfe
President, Fantasy Golf Group LLC
We plan on using EZDATA next year to capture the results of over
1400 Irish Dance competitors. It currently takes several weeks
to enter all of the results and comments into our database by hand.
I estimate we will be able to complete this task in less than 1
Initially we had some problems with creating the multipage forms
needed for the competition. I emailed our issues Jeff and he responded
in less that 24 hours. He had the problem solved the next day.
In this day and age it’s difficult to get decent customer
service. Usually I end up talking to someone in India. Creative
ICR Inc’s customer service is excellent. Usually I get a
response from Jeff within a couple of hours. When I had a problem
he solved the next day.
I have looked at several other high priced software packages,
but you can’t beat EZDATA for price, performance, and customer
Columbus Feis Committee
Management Advisors, Inc.
Who would have thought that technical support could be obtained
on a Saturday of a holiday weekend, but you were there with answers
to questions and time saving ideas to support a form design needed
for our project in Kuwait. Great support, and genuine concern
for us as a client! Thanks, Jeff!
Joseph P. Sciulli
Vice President and Senior Operations Consultant
Santa Corporation, FromSanta.com
We use EZ
Data for many different form and database applications throughout
our company. These uses range from internal
solutions to customer related. The product is a great business
investment and the customer service is par none. Keep up the
great work and
Henry Marcan, President and Chief Elf, From Santa Corporation,
We will be using EzData to collect the answer from the player
in a game to discover the lives of the first prospectors in our
region. The goal was to make it as easy as possible for the player
to enter their answer and get their result right away without hiring
additional staff. EzData is very straightforward to use and get
the job done quickly, it generate an access database file and was
very easy to integrate in our game. It just worked right out of
the box! The customer support is very responsive and friendly.
I would definitely recommend EzData if you have any automated form
Sleeptalk is an online and face to face dating company. We have
found EzData an invaluable tool and a fundemental part of our
business process for providing online speeddating match results.
This is great customer service. I really appreciate your working
through this. We all buy software to solve problems or make us
more efficient. We certainly have our share of problems with
out business operations hwere. I know much of the challenge with
this is in my tweaking to an acceptable level of proficiency.
You have been quick, courteous, helpful and timely on your responses,
and that is great.